PUBLICATIONS & MEDIA

PUBLICATIONS

Wolf, Jason, Hanson, Heather, Moir, Mark, Savage, Grant & Friedman, Leonard (Eds.) (2011), Organization development in healthcare: conversations on research and strategy. Emerald Group Publishing. <Read more>

Wolf, Jason, Sustaining High Performance: Dynamic Balancing in an Otherwise Unbalanced System in Wolf, Jason, Hanson, Heather, Moir, Mark, Savage, Grant & Friedman, Leonard (Eds.) (2011), Organization development in healthcare: conversations on research and strategy. Emerald Group Publishing. <Read more>

Wolf, Jason, Hanson, Heather, & Moir, Mark (Eds.) (2011), Organization development in healthcare: a guide for leaders. Charlotte, NC: Information Age Publishing. <Read more>

Heather Hanson, Mark J. Moir, and Jason A. Wolf, Organization Development in Health Care: The Dialogue Continues, in Wolf, Jason, Hanson, Heather, & Moir, Mark (Eds.) (2011), Organization development in healthcare: a guide for leaders. Charlotte, NC: Information Age Publishing, pp. 273-279. <Read more>

Wolf, J. A. (2011), Constructing rapid transformation: sustaining high performance and a new view of organization change. International Journal of Training and Development, 15(1): 20–38. <Read more>

Wolf, Jason A. (2010), Transcending Paradox: Movement as a Means for Sustaining High Performance, in Richard Woodman, Professor William Pasmore, Abraham B. (Rami) Shani (Eds.), Research in Organizational Change and Development, Volume 18. Emerald Group Publishing, pp.77-107. <Read more>

Wolf, Jason (2009), Turning Your Organization Inside Out: Strategic Organization Development’s Role in Shifting from a Quest for the Best to a Discovery of Strength, in Therese Yaeger & Peter Sorensen (Eds.), Strategic Organization Development: Managing Change for Success. Charlotte, NC: Information Age, pp. 175-189. <Read more>

Wolf, Jason (2008). Health Care, Heal Thyself! An Exploration of What Drives (and Sustains) High Performance in Organizations Today. Performance Improvement, 47(5), 39-4. <Read more>

MEDIA

The State of Patient Experience in American Hospitals - 2011 Benchmarking Study

The Beryl Institute Patient Experience Conference

Jason A. Wolf, PhD, Executive Director - The Beryl Institute

The Chuck Lauer Show - Enhancing Patient Outcomes

Chuck Lauer, former publisher of Modern Healthcare, interviews Paul Spiegelman, Founder and CEO of The Beryl Companies, and Dr. Jason Wolf, Executive Director of The Beryl Institute about how nurturing a culture of care in outpatient and inpatient settings enhances patient satisfaction and outcomes.

Thoughts on the Patient Experience

A virtual dialogue hosted by the Plexus Institute on issues facing the patient experience Jason Wolf, PhD, executive director of The Beryl Institute, Colleen Sweeney, RN, is director of innovation, ambassador and customer services at Memorial Hospital and Health System, South Bend, IN and Mary Malone, president of Malone Advisory Services, South Bend, IN.